Peserta
199
Penilaian
4 (10 reviews)
Sesi
1
Durasi Belajar
60 menit
Level
Intermediate
Sertifikat
Bersertifikat
The Fundamentals of Social CRM and Social Media Monitoring (2 November 2021)
Gratis
Akses kursus hingga 12 bulan
Tentang Kursus Ini
Pelajari dasar-dasar Social CRM dan pemanfaatan media sosial untuk meningkatkan hubungan pelanggan. Kuasai teknik monitoring sosial untuk memahami tren pasar dan perilaku konsumen secara efektif.
The lecture will clarify the fundamentals of Social CRM and how social media can support businesses in CRM processes to improve the relationship with customers. As an important step of Social CRM, the lecture will explain the use of social monitoring tools to understand, for example, market trends and customer behavior.
Materi yang Dipelajari
Recording
Recording - The Fundamentals of Social CRM and Social Media Monitoring
Attendance (Clock In/ Clock Out)
Webinar Link
Other activity
Evaluation
Evaluation
Certificate
Certificate
Mitra Pengajar
https://files.greatnusa.com/old-wp/2022/08/Binus-Creates-1.png
Pengajar
4.3/5
285 Pemelajar
2 Kursus
Penilaian
4
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Ulasan
Belum ada ulasan
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